Shipping Policy

At Rigalan, we are committed to delivering your orders efficiently and securely. This Shipping Policy outlines our shipping methods, processing times, and delivery expectations to ensure a smooth experience.

1. Processing Time

Orders are processed within 1-3 business days after payment confirmation.
Customized or pre-order items may require additional processing time, which will be specified at the time of purchase.
Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We offer several shipping options based on your location and preference:

Handling Time: Orders are usually processed and shipped from our warehouse within 1-3 business days of purchase.
Transit Time: Standard shipping/transit times apply.
United States: 4-6 business days.

3. Shipping Charges

$5.49 for shipping within the United States.

4. Tracking Your Order

Once your order is shipped, a tracking number will be provided via email.
You can track your shipment through our website or the designated courier’s tracking system.

5. Delivery Issues & Lost Packages

If your package is delayed or lost, please contact our support team at support@rigalan.com.
We will work with the shipping carrier to resolve any delivery issues.
Rigalan is not responsible for incorrect shipping addresses provided at checkout.

6. Returns Due to Failed Delivery

If an order is returned due to an incorrect address or failure to receive the package, customers may be responsible for reshipping costs.
Please ensure all shipping details are accurate before placing an order.